Shipping policy

At Soto Tzitzit, we take pride in our high-quality tzitzit tailored to your specifications. All tzitzit are tied to order, which means they require careful preparation before shipping. While most orders are completed much sooner, delivery within Israel could be up to 14 days from the time of purchase, depending on stock and current order volume. We strive to complete each order as quickly as possible while maintaining the highest standards of quality.

Domestic Shipping (Israel)

Delivery Time:

  • Orders will be delivered by a Soto Tzitzit courier within up to 14 business days from the time of purchase (usually sooner).

Shipping Costs:

  • Flat-rate shipping cost for all orders across Israel: ₪29.00
  • Special Promotion: Free shipping for purchases over ₪350.00

Delivery Areas:

We deliver to all areas within Israel, including remote locations (delivery times may vary for these locations).

Shipping Terms

Order Processing:

  • Orders are processed during regular business hours and are typically shipped within 1-2 business days after production is complete.
  • As all tzitzit are tied to order, production times may vary, but delivery will always be within 14 days from the time of purchase.

Delays:

While we strive to ensure timely delivery, unexpected delays due to weather, holidays, or other external factors may occur. Soto Tzitzit is not responsible for delays caused by such circumstances.

Important Notes

Accuracy of Shipping Information:

Customers are responsible for providing accurate shipping information at checkout. Soto Tzitzit is not liable for delivery issues caused by incorrect or incomplete shipping details.

Unsuccessful Deliveries:

If a delivery attempt fails due to incorrect information or unavailability of the recipient, additional shipping charges may apply for re-delivery.

Lost or Damaged Packages:

In the unlikely event that your package is lost or damaged during transit, please contact our customer service team to resolve the issue.

Special Shipping Requests:

For any special delivery instructions or requests, please contact us prior to placing your order.

For further inquiries about shipping or to track your order, please contact our customer service team.